Professional Carpet Cleaning

Transform your carpets with our deep cleaning and restoration services

Our Services

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Deep Carpet Cleaning

Professional steam cleaning that removes dirt, allergens, and bacteria from deep within your carpet fibers.

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Stain Removal

Specialized treatment for tough stains including wine, coffee, pet accidents, and more.

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Residential Cleaning

Complete home carpet cleaning services for all room types and carpet materials.

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Commercial Cleaning

Professional carpet maintenance for offices, restaurants, and commercial spaces.

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Eco-Friendly Options

Green cleaning solutions that are safe for children, pets, and the environment.

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Emergency Services

24/7 emergency carpet cleaning for water damage, spills, and urgent situations.

About Elivara Online

With over 15 years of experience in professional carpet cleaning, Elivara Online has become the trusted choice for homeowners and businesses alike. Our team of certified technicians uses state-of-the-art equipment and eco-friendly cleaning solutions to deliver exceptional results.

We understand that every carpet is unique, which is why we customize our approach based on fiber type, soil level, and specific client needs. Our commitment to excellence has earned us hundreds of satisfied customers and a reputation for reliability and quality.

From routine maintenance to emergency cleaning, we're here to help you maintain clean, healthy, and beautiful carpets that enhance your space and protect your investment.

Professional Equipment

State-of-the-art cleaning technology for superior results

Get Your Free Quote

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Phone
(555) 123-CLEAN
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Email
info@elivaraonline.site
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Service Area
Greater Metropolitan Area
Available 24/7 for emergencies
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Hours
Mon-Fri: 8am-8pm
Sat-Sun: 9am-6pm
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Privacy Policy

Effective Date: January 1, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you request a quote, schedule a service, or contact us. This may include:

  • Name and contact information (phone number, email address)
  • Service address and property details
  • Service preferences and special requests
  • Payment information (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

  • Provide carpet cleaning services
  • Communicate with you about services and appointments
  • Process payments and maintain records
  • Improve our services and customer experience
  • Send promotional materials (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data
  • Opt-out of marketing communications
  • Request information about how we use your data

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@elivaraonline.site
Phone: (555) 123-CLEAN
Address: 123 Cleaning Street, Suite 100, Clean City, CC 12345

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Terms of Service

Effective Date: January 1, 2025

1. Acceptance of Terms

By using our services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Services Description

Elivara Online provides professional carpet cleaning services including but not limited to:

  • Deep carpet cleaning and steam cleaning
  • Stain removal and spot treatment
  • Commercial and residential cleaning
  • Emergency cleaning services

3. Scheduling and Cancellation

Service appointments must be scheduled in advance. Cancellations made less than 24 hours before the scheduled service may incur a cancellation fee of $50.

4. Payment Terms

  • Payment is due upon completion of services unless other arrangements are made
  • We accept cash, check, and major credit cards
  • Late payments may incur additional fees
  • Returned checks will incur a $35 processing fee

5. Service Guarantee

We guarantee customer satisfaction. If you are not satisfied with our service, please contact us within 24 hours, and we will re-clean the area at no additional charge.

6. Limitation of Liability

Our liability is limited to the cost of the service provided. We are not responsible for:

  • Pre-existing damage to carpets or furniture
  • Damage caused by wear, age, or previous treatments
  • Shrinkage, color bleeding, or texture changes in certain fabrics

7. Customer Responsibilities

Customers are responsible for:

  • Removing fragile items and valuables from the cleaning area
  • Providing accurate information about carpet condition and previous treatments
  • Ensuring access to the property at the scheduled time
  • Providing adequate lighting and electrical access

8. Insurance and Bonding

Elivara Online is fully licensed, insured, and bonded. Our insurance covers accidental damage that may occur during normal cleaning operations.

9. Dispute Resolution

Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website and take effect immediately.

11. Contact Information

For questions about these Terms of Service, contact us at:

Email: legal@elivaraonline.site
Phone: (555) 123-CLEAN
Address: 123 Cleaning Street, Suite 100, Clean City, CC 12345